Thanks for using Jarvo! Jarvo is an online marketplace that helps professionals find and share co-working opportunities. Please read this Agreement of Service carefully as they contain important information about your legal rights, remedies and obligations. By accessing or using the Jarvo Platform, you agree to comply with and be bound by this Agreement of Service.
Please note: Section 12 of this Agreement of Service contains an arbitration clause and waivers of class actions waiver that apply to all Jarvo Members. By accepting this Agreement of Service, you agree to be bound by this arbitration clause and class action waiver. Please read it carefully.
Last Updated: 21st April, 2021
The Jarvo Terms of Service constitute a legally binding agreement (“Agreement“) between the person that registered with Jarvo Technologies Ltd (“user” or “you“), (“Perchr” or “we”). This Agreement governs your access to and use of the Jarvo website, including any subdomains thereof, and any other websites through which Jarvo makes its services available (collectively, “Site“), our mobile, tablet and other smart device applications (the “Platform“), and all associated services, service allowing you to book Jarvo’s and services through our website or apps (collectively, “Jarvo Services“). Note that the term “Jarvo Services” does not include any services provided by third parties. The Site, Platform and Jarvo Services together are hereinafter collectively referred to as the “Jarvo Platform“. Our collection and use of personal information in connection with your access to and use of the Jarvo Platform is described in our Privacy Policy.
We are continuously improving and modifying the Jarvo Platform for all users and reserve the right to make changes in our discretion. Changes we make to the Jarvo Platform, including discontinuing certain features, affect all users and we try to minimise disruption to users. However, these changes may affect users differently. We are not responsible if any specific changes we make to the Jarvo Platform adversely affect how you use them.
1. Scope of Jarvo Services
1.1 The Jarvo Platform is an online marketplace that enables registered users (“Members“) to share and enjoy co-working opportunities. The terms “Guest” and “Host” refer to the Member that is Booking or Listing a Jarvo, respectively. A “Jarvo” is the location or site where the co-working opportunity is taking place, that is made available to a Guest to use during specific times for co-working purposes, and subject to specific Fees and any site-specific terms or limitations. A Host may “List” a Jarvo by providing certain details about the Jarvo including availability, amenities, and terms or limitations of use; this posting about a Jarvo is called a “Listing“.
A Guest may “Book” a Jarvo by accepting the times, fees, and any additional terms or limitations of the Listing. A “Booking” is only the receipt of a limited, temporary, revocable license to use a Jarvo, as confirmed through the Platform, that is subject in all respects to this Agreement and all limitations and other terms specified in the Listing. A Booking does not provide you a lease but only allows you limited access to use the Jarvo or other service only as permitted in the Agreement and the Listing.
1.2 As the provider of the Jarvo Platform, Jarvo does not create, control or manage any Listings and does not own, lease, maintain, control or manage any Jarvo workspaces. Hosts alone are responsible for their Listings and Jarvo workspaces. When Members make or accept a booking, they are entering into a contract directly with each other under which the Guest has a right to use the Jarvo workspace on the designated date for the designated time period. Jarvo is not and does not become a party to any contractual relationship between Members, nor is Jarvo a real estate broker or insurer. Jarvo is not acting as an agent in any capacity for any Member.
1.3 While we may help facilitate the resolution of disputes, Jarvo has no control over and does not guarantee (i) the existence, quality, safety, suitability, or legality of any Listings or Jarvo workspaces, (ii) the truth or accuracy of any Listing descriptions, Ratings, Reviews, or other Member Content (as defined below), or (iii) the performance or conduct of any Member or third party. Jarvo does not endorse any Member, Listing or Jarvo workspace. Any references to a Member being “verified” (or similar language) only indicate that the Member has completed a verification or identification process as defined by Jarvo and nothing else. Any such description is not an endorsement, certification or guarantee by Jarvo about any Member, including of the Member’s identity or background or whether the Member is trustworthy, safe or suitable. You should always exercise due diligence and care when deciding whether to work at a Jarvo, create a Listing, or communicate and interact with other Members, whether online or in person.
1.4 If you choose to use the Jarvo Platform as a Host, your relationship with Jarvo is limited to being an independent, third-party contractor, and not an employee, agent, joint venturer or partner of Jarvo for any reason, and you act exclusively on your own behalf and for your own benefit, and not on behalf, or for the benefit, of Jarvo. Jarvo does not, and shall not be deemed to, direct or control you generally or in your performance under this Agreement specifically, including in connection with your provision of their Listing. You acknowledge and agree that you have complete discretion whether to List or otherwise engage in other business or employment activities.
1.5 To promote the Jarvo Platform and to increase the exposure of Listings to potential Guests, you acknowledge and agree that your Listings and other Member Content may be displayed on other websites, in applications, within emails, and in online and offline advertisements. To assist Members who speak different languages, Listings and other Member Content may be translated, in whole or in part, into other languages. Jarvo cannot guarantee the accuracy or quality of such translations and Members are responsible for reviewing and verifying the accuracy of such translations. The Jarvo Platform may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties for merchantability, fitness for a particular purpose and non-infringement.
1.6 The Jarvo Platform may contain links to third-party websites or resources (“Third- Party Services”). Such Third-Party Services may be subject to different terms and conditions and privacy practices. Providers of Third-Party Services are not affiliated with or under the control of Jarvo. Hosts may also make available products and services that can be purchased at the Jarvo (“Host Services“). You understand that Third-Party Services and Host Services are not provided by Jarvo. We are not responsible for and disclaim all responsibility for and liability resulting from the actions or failure to act of any third party, for the nature or quality of any Third-Party Services and Host Services, and for any loss or injury you or others sustain arising out of or related to Third-Party Services or Host Services. You acknowledge that Jarvo may be paid compensation by one or more third parties in connection with a sale of Third-Party Services. Links to Third-Party Services are not an endorsement by Jarvo of such Third-Party Services.
1.7 Jarvo does not guarantee the continuous, uninterrupted or error-free availability and accessibility of the Jarvo Platform. Without limitation, Jarvo may restrict the availability of the Jarvo Platform or certain areas or features thereof, if this is necessary in view of capacity limits, the security or integrity of our servers, or to carry out maintenance measures that ensure the proper or improved functioning of the Jarvo Platform. Jarvo may improve, enhance and modify the Jarvo Platform and introduce new Jarvo Services from time to time.
2. Eligibility and Member Verification
2.1 You must be at least 18 years old and able to enter into legally binding contracts to access and use the Jarvo Platform or register an Jarvo Account. By accessing or using the Jarvo Platform you represent and warrant that you are 18 or older and have the legal capacity and authority to enter into a contract.
2.2 Jarvo may make access to and use of the Jarvo Platform, or certain areas or features of the Jarvo Platform, subject to certain conditions or requirements, such as completing a verification process, meeting specific quality or eligibility criteria, meeting Ratings or Reviews thresholds, or a Member’s booking and cancellation history.
2.3 User verification on the Internet is difficult and we do not assume any responsibility for the confirmation of any Member’s identity. Notwithstanding the above, for transparency and fraud prevention purposes, and as permitted by applicable laws, we may, but have no obligation to (i) ask Members to provide a form of government identification or other information or undertake additional checks designed to help verify the identities or backgrounds of Members, (ii) screen Members against third party databases or other sources and request reports from service providers, and (iii) where we have sufficient information to identify a Member, obtain reports from public records of criminal convictions or sex offender registrations or an equivalent version of background or registered sex offender checks in your local area (if available). You hereby authorise Jarvo to conduct a criminal background check on you based on the information you provide to us or that we otherwise collect in connection with your use of Jarvo Services, and you agree that we have the right to distribute information resulting from such background checks to other Members.
2.4 The access to or use of certain areas and features of the Jarvo Platform may be subject to separate policies, standards or guidelines, or may require that you accept additional terms and conditions. If there is a conflict between this Agreement and terms and conditions applicable to a specific area or feature of the Jarvo Platform, the latter terms and conditions will take precedence with respect to your access to or use of that area or feature, unless specified otherwise.
2.5 Compliance with Applicable Laws. As used in this Agreement, “Laws” means all applicable local, and other governmental laws, regulations, ordinances, codes, rules, court orders, and all recorded and unrecorded private contract, restrictions, covenants and other agreements. You will comply with all Laws applicable to your use of the Jarvo workspaces, Services and Platform whether as a Host or Guest. While we may provide information to help you understand certain obligations of using or hosting Jarvo workspaces, we are not authorised to provide and do not provide any legal advice. You are solely responsible for your compliance with Laws and may only use the Jarvo Platform in compliance with applicable Laws. If you are unsure how to comply with Laws, you should seek legal advice related to Listing or Booking a Jarvo workspace.
2.6 Some areas of the Jarvo Platform implement Google Maps/Earth mapping services, including Google Maps API(s). Your use of Google Maps/Earth is subject to the Google Maps/Google Earth Additional Terms of Service.
3. Your Account
3.1 Before using the Jarvo Platform, you must create an account with Jarvo (“Account“) and provide us with information about yourself or your company. We may ask that you update your Account or provide additional or different information at any time. This may include requiring additional details about Jarvo workspaces or payment information.
3.2 You will be required to provide a valid phone number and verify it to keep your Account secure (“Credentials“). You are responsible for keeping your Credentials private and secure and may not disclose your credentials to any third party or otherwise allow any third party to access your account. You must immediately notify Jarvo if you know or have any reason to suspect that your credentials have been lost, stolen, misappropriated, or otherwise compromised or in case of any actual or suspected unauthorised use of your Jarvo Account. You are liable for any and all activities conducted through your Jarvo Account.
3.3 You must provide accurate, current and complete information during the registration process and keep your Jarvo Account and public Jarvo Account profile page information up-to-date at all times.
3.4 You may not register more than one (1) Jarvo Account unless Jarvo authorises you in writing to do so. You may not assign or otherwise transfer your Jarvo Account to another party.
3.5 You may close your Account at any time by notifying us by email at hello@wppremiumplugins.com. You shall remain responsible for all activity associated with your Account made before it is closed including payment of Fees or Taxes; providing use of Jarvo workspaces to Guests as previously Booked; or other liabilities caused by or resulting from use of the Jarvo Platform. You understand that we may retain Member Content (as defined below) you provide and continue to display and use any public Member Content (including comments or reviews of Jarvo workspaces) provided to us prior to closing your Account.
At our sole option, we may suspend or terminate your Account as provided in Section 12.
4. Content
4.1 Jarvo may, at its sole discretion, enable Members to (i) create, upload, post, send, receive and store content, such as text, images, audio, video, or other materials and information on or through the Jarvo Platform (“Member Content“); and (ii) access and view Member Content and any content that Jarvo itself makes available on or through the Jarvo Platform, including proprietary Jarvo content and any content licensed or authorised for use by or through Jarvo from a third party (“Jarvo Content” and together with Member Content, “Collective Content“).
4.2 You are solely responsible for all Member Content that you make available on or through the Jarvo Platform. We reserve the right, but shall not be obligated, to use public and private data sources to validate the accuracy of any Content. You represent and warrant that: (i) you either are the sole and exclusive owner of all Member Content that you make available on or through the Jarvo Platform or you have all rights, licenses, consents and releases that are necessary to grant to Jarvo the rights in and to such Member Content, as contemplated under this Agreement; and (ii) neither the Member Content nor your posting, uploading, publication, submission or transmittal of the Member Content or Jarvo’s use of the Member Content (or any portion thereof) will infringe, misappropriate or violate a third party’s patent, copyright, trademark, trade secret, moral rights or other proprietary or intellectual property rights, or rights of publicity or privacy, or result in the violation of any applicable law or regulation.
4.3 You will not post, upload, publish, submit or transmit any Member Content that: (i) is fraudulent, false, misleading (directly or by omission or failure to update information) or deceptive; (ii) is defamatory, libellous, obscene, pornographic, vulgar or offensive; (iii) promotes discrimination, bigotry, racism, hatred, harassment or harm against any individual or group; (iv) is violent or threatening or promotes violence or actions that are threatening to any other person or animal; (v) promotes illegal or harmful activities or substances; or (vi) violates any Jarvo policy. Jarvo may, without prior notice, remove or disable access to any Member Content that Jarvo finds to be in violation of this Agreement or Jarvo’s then-current policies, or otherwise may be harmful or objectionable to Jarvo, its Members, third parties, or property.
4.4 You will not use, copy, adapt, modify, prepare derivative works of, distribute, license, sell, transfer, publicly display, publicly perform, transmit, broadcast or otherwise exploit the Jarvo Platform or Collective Content, except to the extent you are the legal owner of Member Content or as expressly permitted in this Agreement. No licenses or rights are granted to you by implication or otherwise under any intellectual property rights owned or controlled by Jarvo or its licensors, except for the licenses and rights expressly granted in this Agreement.
4.5 Subject to your compliance with this Agreement, Jarvo grants you a limited, non-exclusive, non-sublicensable, revocable, non-transferable license to access and view any Collective Content made available on or through the Jarvo Platform and accessible to you, solely for your personal and non-commercial use.
4.6 By creating, uploading, posting, sending, receiving, storing, or otherwise making available any Member Content on or through the Jarvo Platform, you grant to Jarvo a non-exclusive, worldwide, royalty-free, irrevocable, perpetual (or for the term of the protection), sub-licensable and transferable license to such Member Content to access, use, store, copy, modify, prepare derivative works of, distribute, publish, transmit, stream, broadcast, and otherwise exploit in any manner such Member Content to provide and/or promote the Jarvo Platform, in any media or platform. Unless you provide specific consent, Jarvo does not claim any ownership rights in any Member Content and nothing in this Agreement will be deemed to restrict any rights that you may have to use or exploit your Member Content.
5. Fees and Payments
5.1 Host Fees. We charge Hosts a 25% service fee (the “Host Fee“) to help Jarvo provide a high-quality service to Hosts, including managing the platform, bookings and payments. Except as otherwise provided on the Jarvo Platform, Host Fees are non-refundable.
5.2 Taxes. You are solely responsible for payment of all taxes, levies, penalties, and other costs imposed by any taxing authority or government agency related to Listing or Booking a Jarvo workspace, including any sales or occupancy tax, indirect taxes such as valued added tax (VAT) or goods and tax, usage or permitting fees, duties, and other taxes imposed by municipalities, states, or governments through regulation, ordinance, law, or judicial or regulatory interpretation (collectively “Taxes“). Except as required by Law, Jarvo will not calculate, track or pay Taxes or submit Tax reporting on your behalf. You are responsible for all Taxes owed for Booking or Listing a Jarvo workspace, including, without limitation, accurate calculation of Taxes due, timely remittance of Taxes to the appropriate taxing authority and maintenance of any required records and accounts. If any taxing authority demands that we pay such Taxes on your behalf, you are immediately liable to us for such Taxes and will reimburse or pay Jarvo for such Taxes upon demand. You are also responsible for (1) any penalties assessed by governmental authorities arising from your failing to comply with this Agreement, including those issued by regulatory or taxing authorities, law enforcement, fire code or safety agencies, and (2) losses we or other Members incur that are based on your failing to comply with this Agreement or misuse of the Platform, Services, Jarvo workspaces, or Add-ons. Guests are solely responsible for any damage they do to the Jarvo workspaces during their Booking, and agree to reimburse the applicable Host for all costs and expenses incurred in remediating any such damage. Hosts must notify us within 3 days of a Guest exceeding the permitted use of the Jarvo workspace. Any use of a Jarvo workspace in excess of the time period specified in the Booking is subject to overage fees as outlined in the Site. You understand and agree that Jarvo does not provide you with any advice or guidance of any kind or nature regarding Taxes and that you have been advised to consult with your tax advisor for any required advice or guidance regarding Taxes.
5.3 Payment of Fees and Taxes. You will timely and fully pay all Fees, Taxes, or other amounts you owe under this Agreement. If you owe amounts and we are unable to receive payment through the Jarvo Platform for any reason, then we may require that you pay through other means (such as direct debit, wire transfer, or cashiers’ check). We may set-off any amounts owed to us through collection of funds that would otherwise be payable to you through the Platform. You are responsible for any costs or expenses associated with our recovering Fees, Taxes, or other amounts owed, including our legal fees or expenses.
5.4 Receiving Payment. Acceptance and payment of funds between Members or Jarvo on the Platform (“Payment Processing”) is provided by Stripe. Your use of Payment Processing is subject to the Stripe Connected Account Agreement that includes the Stripe Services Agreement as may be modified by Stripe from time to time (collectively, the “Stripe Agreement”). As a condition using Payment Processing, you must provide accurate and complete information about you and/or your business and you authorise us to share this information to Stripe. You agree to provide all information requested by Jarvo and/or Stripe in connection with enabling payment processing, verifying your identity, satisfying HMRC reporting obligations and complying with any other legal or compliance requirements, including but not limited to your bank account and routing numbers and Tax ID or National Insurance Number. You shall promptly notify Jarvo and/or Stripe of any change or update to any information previously provided to Jarvo and/or Stripe (as applicable). All bank and credit card information is sent directly to and stored with Stripe using their security protocols. Jarvo does not store your payment information on its systems and shall not have any responsibility for the safety or security of that information. Your use of Payment Processing is conditioned upon your compliance with the Stripe Agreement, and if the Stripe Agreement is terminated you may not be able to use the Jarvo Platform.
You acknowledge that Jarvo is not a party to your agreements with Stripe and that Jarvo is not an affiliate of Stripe. You further acknowledge that Jarvo does not control Stripe or its performance of payment processing services, and that Jarvo shall have no liability of any kind to you for any act or omission (including negligence) of Stripe or any claim, demand, suit, damage, judgment, liability, loss, expense or cost incurred by you in relation to the performance or non-performance of payment processing services by Stripe, other than to the extent to which any of the foregoing may directly arise from the gross negligence or wilful misconduct of Company.
We may change or add other payment processing services at any time upon notice to you, for which you may agree to additional terms or conditions in order to continue using the Jarvo Platform.
5.5 Payout. Payments to Hosts for Booking (each, a “Payout“) is calculated as follow: the hourly base rate of the Jarvo as defined by its category (Standard, Pro, Premium) and geography, times the number of hours booked at the Jarvo over the past month, plus potential Add-ons, less applicable Host Fees. Jarvo reserves the right to change the hourly base rate at any time, and will provide Members with a written notice at least 2 weeks ahead of any price changes before they become effective. Jarvo will generally initiate Payouts to the Host’s selected Payout method on the same day each month. Jarvo may delay or cancel any Payout for purposes of preventing unlawful activity or fraud, risk assessment, security, or investigation.
5.6 Cancellation and Refund Policy. You are responsible for all Fees and Taxes associated with the Booking. All Bookings are subject to our Cancellation and Refund Policy.
6. Platform and Service
6.1 Privacy and Data Usage. Our Privacy Policy describes our collection, use, storage, and sharing personal information. This includes personal information included in Content and information collected through use of the Platform. We may anonymise any information, including personal information or Content, and use this information for any purpose including improvement of the Jarvo Platform, or creating or distributing public marketing collateral.
6.2 Notification. You agree to receive any communications from us and transact with us electronically. We may communicate with you and provide you information or we may send you notices to the email address or physical address included in your Account or through messaging on the Platform.
You may send any legal notices to us at
hello@wppremiumplugins.com ,You agree that any email notice from us is considered accepted by you one day after such notice was sent and will have the same legal effect as if it were physically delivered to you. This acceptance of emails or other electronic messages constitutes your consent and your electronic signature has the same legal effect as physically signing a document. You may withdraw this consent to transact electronically at any point by providing notice to us. However, given that electronic communication is integral to the Platform and the Services, following any such notice we may elect to close your Account.
6.3 Communication with Other Users. The Platform allows you to communicate with other users. It is your responsibility to use good judgment in the information you provide to other users. You may use the Platform only to List or Book Jarvo workspaces, communicate with us or other users, resolve disputes, or use other functionality we provide to you through the Platform. You may not use the Platform to send messages that are unwanted or unrelated to a Listing or Booking through the Platform, use the Platform to harass or attempt to market other services to users, or send spam.
We are not responsible for, and disclaim all liability resulting from, any losses or harm to you resulting from sharing personal or sensitive information with other users, or communicating or engaging with users outside of the Platform.
6.4 Feedback. We welcome and encourage you to provide feedback, comments and suggestions for improvements to the Jarvo Platform (“Feedback“). You may submit Feedback by emailing us at hello@wppremiumplugins.com or through the “Contact Us” section of the Jarvo Platform, or by other means of communication. Any Feedback you submit to us will be considered non-confidential and non-proprietary to you. By submitting Feedback to us, you grant us a non-exclusive, worldwide, royalty-free, irrevocable, sub-licensable, perpetual license to use and publish that Feedback for any purpose, without compensation or attribution to you.
7. Terms specific for Hosts
7.1 When creating a Listing through the Jarvo Platform you must (i) provide complete and accurate information about your Jarvo (such as listing description, location, amenities, and calendar availability) and any Add-ons, (ii) disclose any deficiencies, restrictions (such as house rules) and requirements that apply (such as non-pet allergies) and (iii) provide any other pertinent information requested by Jarvo. You are responsible for keeping your Listing information (including calendar availability) up-to-date at all times.
7.2 You are responsible for maintaining the Jarvo workspace and any offered amenities so that Guests may reasonably use them as provided in the Listing. Jarvo workspaces and amenities must be in good working order and provided to Guests in a safe, clean and usable condition. Any plumbing, electrical, structural or other physical deficiencies or defects must be corrected before you List a Jarvo workspace. Except as specified in the applicable Listing, all water, electricity, heating and other utility services (exclusive of telephone and data services) are provided by you with the Jarvo workspace at no additional cost.
7.3 When you have set up your calendar availabilities and have a booking by a Guest on those available time slots, you are entering into a legally binding agreement with the Guest and are required to provide use of the Jarvo and any applicable Add-On(s) to the Guest as described in your Listing when the booking request is made. You also agree to pay the applicable Host Fee and any applicable Taxes.
7.4 Any terms and conditions included in your Listing, in particular in relation to cancellations, must not conflict with this Agreement or the relevant cancellation policy for your Listing.
7.5 Pictures, animations or videos (collectively, “Images“) used in your Listings must accurately reflect the quality and condition of your Listing. Jarvo reserves the right to require that Listings have a minimum number of Images of a certain format, size and resolution.
7.6 The placement and ranking of Listings in search results on the Jarvo Platform may vary and depend on a variety of factors, such as (without limitation) Guest search parameters and preferences, Host requirements, category of Jarvo and calendar availability, number and quality of Images, customer service and cancellation history, Reviews and Ratings, type of Add-ons, and/or ease of booking. Jarvo may change the category of your Jarvo and its associated hourly rate from time to time at its sole discretion.
7.7 You may choose to offer Host Services to your Guests at your Jarvo workspace for additional fees. You may not require Guests to pay you outside of the Platform,. Any Add-Ons are distinguished from Host Services since Add-Ons are offered in Listings and are paid for through the Platform at the time of Booking.
8. Terms specific for Guests
8.1 Subject to meeting any requirements (such as completing any verification processes) set by Jarvo and/or the Host, you can book a Listing available on the Jarvo Platform by following the respective Booking process. The number of Credits (as defined below) you are allowed to book with no additional charges is indicated in your membership plan, and depends on your current usage and type of Jarvo booked, as further detailed in Section 8.5 below. The number of Credits and other benefits (if any) associated with each type of membership account is subject to change from time to time by Jarvo in its sole discretion.
8.2 Upon receipt of a booking confirmation from Jarvo, a legally binding agreement for your use of the applicable Jarvo on the specified time and day is formed between you and your Host, subject to any additional terms and conditions of the Host that apply, including in particular the applicable cancellation policy, the Host Policy and any rules and restrictions specified in the Listing. A Booking does not provide you with access or use of the Jarvo workspace other than the specified Booking time and as described in the Listing description.
8.3 You may not bring any additional individuals to a Jarvo, except in the case of a professional meeting at a Jarvo workspace for which use of meeting space or additional ‘person/s’ are available and purchased separately. In such a case, your Guest would be subject to sign up and register as a Jarvo user and book separately.
8.4 During your time at a Jarvo workspace, you are responsible for (i) ensuring that your use does not exceed any limitations identified in the Booking, (ii) coordinating your estimated arrival time, (iii) respecting parking rules and limiting noise. You are responsible for and accept all liability for any damage you do to the Jarvo workspace or any related amenities (whether intentional or not) and for your failure to comply with applicable Laws. You agree to share the Jarvo workspace with the Host and other Members and to leave the Jarvo workspace in substantially the condition as provided to you. You agree to promptly notify Hosts of any damage done to the Jarvo workspace or related amenities. All cancellations and any refunds that may be available to you are subject to our Fees Overview and
Cancellation and Refund Policy.
8.5 Credits (Coming Soon). Other than with respect to “Pay-As-You-Go” plans (as further described below) Guests pay for credits each membership cycle (“Credits“) to be used to book any Jarvo of their choice that is available on the Jarvo Platform. The number of Credits required to book a Jarvo varies in accordance with the category of that Jarvo and is subject to change from time to time in the sole discretion of Jarvo. Jarvo reserves the right to allow a Member to transfer or gift Credits to other Jarvo members. Jarvo reserves the right to increase from time to time in its sole discretion the number of Credits a Member receives in a given cycle (such as pursuant to certain promotions that we may offer from time to time). Jarvo makes no guarantee regarding the availability of any given Jarvo workspace or the ability of any Member to use his/her Credits, as access to a Jarvo workspace is on a space-available basis.
8.6 Rollover Credits. Solely for membership plans specified as eligible for the “roll over” benefit, Credits that are unused in the membership cycle in which they are issued shall roll over such that they remain available for use in the subsequent month. If you change your plan to a plan that does not have the roll over benefit, or the benefits associated with your membership plan are changed by Jarvo such that the roll over benefit is no longer included, any existing roll over Credits will be forfeited and will not be exercisable if membership is reactivated again in the future. Notwithstanding anything to the contrary, rollover Credits expire after 3 months, inclusive of the initial month.
8.7 Pay As You Go. Guests can pay for Jarvo workspaces as needed without a Credit Plan on an ‘on-demand basis’. The Guest will be charged at the end of purchase checkout.
8.8 Membership Cycle. (where applicable) Your Jarvo membership starts on the date that you sign up for a subscription and submit payment via a valid payment method. If subscribing to a monthly pass, the Jarvo membership cycle is one month in length, and will automatically renew on the same date each month. Once your new month starts, you will receive the number of Credits for such new monthly cycle that is applicable to your membership plan. Please note that any Credits not used during a monthly membership cycle are forfeited and will not be usable, except to the extent specified in Section 8.6 above.
8.9 Payment Methods. (where applicable) When you subscribe to a Membership, you must provide us with a current, valid, accepted method of payment to use Jarvo. Jarvo may also (i) obtain a pre- authorisation via your payment method for one (1) British Pound, (ii) charge or authorise your payment method a nominal amount, to verify your payment method, or (iii) authenticate your account via a third-party payment service provider to verify your payment method. You may edit your payment method information in your account settings. If a payment is not successfully settled, due to expiration, insufficient funds, or otherwise, and you do not edit your payment method information or cancel your account (see “Cancellation” below), you remain responsible for any uncollected amounts and authorise us to continue billing the payment method, as it may be updated. This may result in a change to your payment billing dates.
8.10 Recurring Billing. By starting your Jarvo monthly membership, you authorise us to charge you a monthly membership fee and fees incurred for On-demand Credits, at the then current rate, until your Jarvo Account is cancelled or terminated. We reserve the right to change the timing of our billing, in particular, as indicated below, if your payment method has not successfully settled. In the event your paying membership began on a day not contained in a given month, we may bill your payment method on a day in the applicable month or such other day as we deem appropriate. For example, if you started your Jarvo membership or became a paying member on January 31st, your next payment date is likely to be February 28th, and your payment method would be billed on that date. Your renewal date may change due to changes in your Membership.
8.11 Cancellation. You may terminate your monthly subscription at any time from your Account settings. However, your first month cannot be cancelled and is non-refundable. For example, if your next billing date is September 25th, you need to cancel by September 24th in order to avoid being charged for the next month.
8.12 Trials. (where applicable) We may offer a trial membership that includes standard access to the Jarvo platform during the trial period. Unless otherwise communicated, a trial begins at the moment of sign up and ends at 11:00pm on the day the last Credit is used or on the expiration date indicated in the trial. Customers that cancel and do not convert to a regular membership may not use a Jarvo workspace after the end of the trial membership period (even if the Booking was made before the end of the applicable trial period). Unless we expressly communicate otherwise, trial memberships are only available to new customers that have never had a Jarvo account before, are not transferable, may not be combined with other offers or redeemed for cash and are void where prohibited.
8.13 Add-Ons. A Booking provides a limited use of a Jarvo workspace as described in the Listing and this Agreement. Hosts may charge extra fees for use of additional or specific amenities or spaces (“Add-Ons“), such as printers, meeting rooms or snacks. Guests are charged with the extra fees at the time of the purchase.
8.14 Prices. Jarvo reserves the right to change the price of memberships at any time, and will provide Members with at least 5 days notice of any price changes before they become effective.
9. Ratings and Reviews
9.1 Guests can leave a public review (“Review“) and submit a star rating (“Rating“). Ratings or Reviews reflect the opinions of individual Members and do not reflect the opinion of Jarvo. Ratings and Reviews are not verified by Jarvo for accuracy and may be incorrect or misleading.
9.2 You agree that Ratings and Reviews you provide will be accurate and will not contain any offensive or defamatory language. Jarvo reserves the right to remove Ratings and Reviews to its sole discretion.
9.3 Members are prohibited from manipulating the Ratings and Reviews system in any manner, such as instructing a third party to write a positive or negative Review about another Member. Ratings and Reviews will be removed if the Guest never stayed at the Host’s Jarvo workspace.
9.4 Ratings and Reviews are part of a Member’s public profile and may also be surfaced elsewhere on the Jarvo Platform (such as the Listing page) together with other relevant information such as number of bookings, number of cancellations, average response time and other information.
10. Damage to Jarvo workspaces, Disputes between Members
10.1 Required Insurance. Every Member is responsible for acquiring and maintaining any and all insurance that is required by Law or is otherwise advisable for you, your home or your business. You are solely responsible for understanding and evaluating what insurance is appropriate to cover damage, loss, injury, legal liability, and other harm specific to you, your business, third parties, the Jarvo workspace or Amenities, and deciding what coverage, limits and providers are appropriate for you.
10.2 Supplemental Insurance. Jarvo may, in its sole discretion, obtain and maintain supplemental insurance policies providing limited supplemental protection of Hosts against liability to Guests, or third parties for personal injury or property damage sustained by Guests (“Host Protection“). Where we elect to provide Host Protection, this does not eliminate or reduce your obligation to maintain insurance as provided in Section 10.1. Further, where provided, recovery under Host Protection will be (i) available only where a Host fully complies with this Agreement, (ii) supplemental to any insurance maintained by Hosts, (iii) limited to the terms, conditions, and exclusions of the Host Protection, (iv) subject to the then applicable claims procedure established by Jarvo and the issuer of the Host Protection, and (v) subject to a Host promptly notifying the Jarvo support team at hello@wppremiumplugins.com of any potential claims. Further, Jarvo or its insurers may amend, modify, or terminate any Host Protection at any time, with or without notice to you.
10.3 As a Guest, you are responsible for leaving the Jarvo workspace (including any personal or other property located at the Jarvo workspace in the condition it was in when you arrived. You are responsible for your own acts and omissions and are also responsible for the acts and omissions of any pet you come with.
10.4 If a Host claims and provides evidence that you as a Guest have damaged a Jarvo workspace or any property at a Jarvo workspace (“Damage Claim”), the Host can seek payment from you by notifying the Jarvo support team. If a Host escalates a Damage Claim to Jarvo, you will be given an opportunity to respond. If you agree to pay the Host, or Jarvo determines in its sole discretion that you are responsible for the Damage Claim, Jarvo will collect any such sums from you required to cover the Damage Claim by charging your payment instrument on file. Jarvo also reserves the right to otherwise collect payment from you and pursue any remedies available to Jarvo in this regard in situations in which you are responsible for a Damage Claim.
10.5 Members agree to cooperate with and assist Jarvo in good faith, and to provide Jarvo with such information and take such actions as may be reasonably requested by Jarvo, in connection with any Damage Claims or other complaints or claims made by Members relating to Jarvo workspaces or any personal or other property located at a Jarvo workspace. A Member shall, upon Jarvo’s reasonable request and at no cost to the Member, participate in mediation or a similar resolution process with another Member, which process will be conducted by Jarvo or a third party selected by Jarvo or its insurer, with respect to losses for which a Member is requesting payment from Jarvo.
10.6 If you are a Guest, you understand and agree that Jarvo may make a claim under any applicable insurance policy you have that would provide coverage for any damage or loss that you are responsible for. You agree to cooperate with and assist Jarvo in good faith, and to provide Perchr with such information as may be reasonably requested by Jarvo, to make a claim under any such insurance policy, including, but not limited to, executing documents and taking such further acts as Jarvo may reasonably request to assist Jarvo in accomplishing the foregoing.
11. Prohibited Activities
11.1 You are solely responsible for compliance with any and all laws, rules, regulations, and Tax obligations that may apply to your use of the Jarvo Platform. In connection with your use of the Jarvo Platform, you will not and will not assist or enable others to: breach or circumvent any applicable laws or regulations, agreements with third- parties, third-party rights, this Agreement or our Policies; use the Jarvo Platform or Collective Content for any purposes that are not expressly permitted by this Agreement or in a manner that falsely implies Jarvo endorsement or partnership or otherwise misleads others as to your affiliation with Jarvo; copy, store or otherwise access or use any information, including personally identifiable information about any other Member, contained on the Jarvo Platform in any way that is inconsistent with Jarvo’s Privacy Policy or this Agreement or that otherwise violates the privacy rights of Members or third parties; use the Jarvo Platform in connection with the distribution of unsolicited commercial messages (“spam”); list, as a Host, any Jarvo workspace that you do not yourself own or have permission to make available through the Jarvo Platform; unless Jarvo explicitly permits otherwise, book any Listing if you will not actually be using the Jarvo workspace yourself; contact another Member for any purpose other than asking a question related to your own Booking, Listing, or the Member’s use of the Jarvo Platform, including, but not limited to, recruiting or otherwise soliciting any Member to join third-party services, applications or websites, without our prior written approval; use the Jarvo Platform to request, make or accept a booking independent of the Jarvo Platform, to circumvent any Host Fees or for any other reason; request, accept or make any payment for any use of a Jarvo outside of the Jarvo Platform, except for Host Services. If you do so, you acknowledge and agree that you: (i) would be in breach of this Agreement; (ii) accept all risks and responsibility for such payment, and (iii) hold Jarvo harmless from any liability arising in connection with such payment; discriminate against or harass anyone on the basis of race, national origin, religion, gender, gender identity, physical or mental disability, medical condition, marital status, age or sexual orientation, or otherwise engage in any abusive or disruptive behaviour; use, display, mirror or frame the Jarvo Platform or Collective Content, or any individual element within the Jarvo Platform, Jarvo’s name, any Jarvo trademark, logo or other proprietary information, or the layout and design of any page or form contained on a page in the Jarvo Platform, without Jarvo’s express written consent;
dilute, tarnish or otherwise harm the Jarvo brand in any way, including through unauthorised use of Collective Content, registering and/or using Jarvo or derivative terms in domain names, trade names, trademarks or other source identifiers, or registering and/or using domains names, trade names, trademarks or other source identifiers that closely imitate or are confusingly similar to Perchr domains, trademarks, tag lines, promotional campaigns or Collective Content; use any robots, spider, crawler, scraper or other automated means or processes to access, collect data or other content from or otherwise interact with the Jarvo Platform for any purpose; avoid, bypass, remove, deactivate, impair, descramble, or otherwise attempt to circumvent any technological measure implemented by Jarvo or any of Jarvo’s providers or any other third party to protect the Jarvo Platform; attempt to decipher, decompile, disassemble or reverse engineer any of the software used to provide the Jarvo Platform; take any action that damages or adversely affects, or could damage or adversely affect the performance or proper functioning of the Jarvo Platform; export, re-export, import, or transfer the Application except as authorised by United Kingdom law, the export control laws of your jurisdiction, and any other applicable laws; or violate or infringe anyone else’s rights or otherwise cause harm to anyone.
dilute, tarnish or otherwise harm the Jarvo brand in any way, including through unauthorised use of Collective Content, registering and/or using Jarvo or derivative terms in domain names, trade names, trademarks or other source identifiers, or registering and/or using domains names, trade names, trademarks or other source identifiers that closely imitate or are confusingly similar to Perchr domains, trademarks, tag lines, promotional campaigns or Collective Content; use any robots, spider, crawler, scraper or other automated means or processes to access, collect data or other content from or otherwise interact with the Jarvo Platform for any purpose; avoid, bypass, remove, deactivate, impair, descramble, or otherwise attempt to circumvent any technological measure implemented by Jarvo or any of Jarvo’s providers or any other third party to protect the Jarvo Platform; attempt to decipher, decompile, disassemble or reverse engineer any of the software used to provide the Jarvo Platform; take any action that damages or adversely affects, or could damage or adversely affect the performance or proper functioning of the Jarvo Platform; export, re-export, import, or transfer the Application except as authorised by United Kingdom law, the export control laws of your jurisdiction, and any other applicable laws; or violate or infringe anyone else’s rights or otherwise cause harm to anyone.
11.2 You acknowledge that Jarvo has no obligation to monitor the access to or use of the Jarvo Platform by any Member or to review, disable access to, or edit any Member Content, but has the right to do so to (i) operate, secure and improve the Jarvo Platform (including without limitation for fraud prevention, risk assessment, investigation and customer support purposes); (ii) ensure Members’ compliance with this Agreement; (iii) comply with applicable law or the order or requirement of a court, law enforcement or other administrative agency or governmental body; (iv) respond to Member Content that it determines is harmful or objectionable; or (v) as otherwise set forth in this Agreement. Members agree to cooperate with and assist Jarvo in good faith, and to provide Jarvo with such information and take such actions as may be reasonably requested by Jarvo with respect to any investigation undertaken by Jarvo or a representative of Jarvo regarding the use or abuse of the Jarvo Platform.
11.3 If you feel that any Member you interact with, whether online or in person, is acting or has acted inappropriately, including but not limited to anyone who (i) engages in offensive, violent or sexually inappropriate behaviour, (ii) you suspect of stealing from you or another Member, or (iii) engages in any other inappropriate conduct, you should immediately report such person to the appropriate authorities and then to Jarvo by contacting us with your police station and report number (if available); provided that your report will not obligate us to take any action beyond that required by law (if any) or cause us to incur any liability to you.
12. Termination, Disputes, and Binding Arbitration
12.1 Term and Termination by Member. You consent to this Agreement when you first access or use the Jarvo Platform, and your continued use of the Jarvo Platform constitutes your ongoing consent to this Agreement as amended from time to time. You may terminate this Agreement by closing your Account with us, however this will not terminate any accrued obligations you may have. This includes any obligations to pay for your Membership, Additional Fees, to honour any Bookings made before termination, or to pay Fees or Taxes due; or any liabilities that you incurred prior to termination.
12.2 Suspension or Termination by Jarvo. We may suspend your Account–including your ability to communicate with other users or receive payments, or complete a Booking– or terminate this Agreement and your Account at any time and with or without cause. Termination may occur for reasons including, without limitation, (i) if we believe that use of your Account poses a risk to Jarvo, you, other users, or third parties, (ii) actual or potential fraud by you or on your behalf, (iii) your failure to respond to communications from us or other users, or (iv) your failure to comply with this Agreement or applicable Law.
12.3 When this Agreement has been terminated, you are not entitled to a restoration of your Jarvo Account or any of your Member Content. If your access to or use of the Jarvo Platform has been limited or your Jarvo Account has been suspended or this Agreement has been terminated by us, you may not register a new Jarvo Account or access and use the Jarvo Platform through an Jarvo Account of another Member.
12.4 If you or we terminate this Agreement, the clauses of this Agreement that reasonably should survive termination of the Agreement will remain in effect.
12.5 Binding Arbitration. This section describes how disputes or claims arising under this Agreement between you and Jarvo will be resolved. It includes waivers to both a jury trial and your ability to join other plaintiffs as part of a class action. Please read this section carefully before accepting this Agreement—you may not use the Jarvo Platform if you do not agree to this section.
12.5.1 Pre-Arbitration Dispute Resolution and Notification. Prior to initiating an arbitration, you and Jarvo each agree to notify the other party of the dispute and attempt to negotiate an informal resolution to it first. We will contact you at the email address you have provided to us; you can contact Jarvo’s customer service team by emailing us. Please briefly describe the nature of your dispute and the relief you would like from Jarvo in your email. If after a good faith effort to negotiate one of us feels the dispute has not and cannot be resolved informally, the party intending to pursue arbitration agrees to notify the other party via email prior to initiating the arbitration. In order to initiate arbitration proceedings, an independent arbitrator will be appointed. Any settlement offer made by you or Perchr shall not be disclosed to the arbitrator.
12.5.2 Agreement to Arbitrate.You and Jarvo mutually agree that any dispute, claim or controversy arising out of or relating to this Agreement or the breach, termination, enforcement or interpretation thereof, or to the use of the Jarvo Platform, the Host Services, or the Collective Content (collectively, “Disputes”) will be settled by binding arbitration (the “Arbitration Agreement”). If there is a dispute about whether this Arbitration Agreement can be enforced or applies to our Dispute, you and Jarvo agree that the arbitrator will decide that issue.
12.5.3 Exceptions to Arbitration Agreement. You and Jarvo each agree that the following claims are exceptions to the Arbitration Agreement and will be brought in a judicial proceeding in a court of competent jurisdiction: (i) Any claim related to actual or threatened infringement, misappropriation or violation of a party’s copyrights, trademarks, trade secrets, patents, or other intellectual property rights; (ii) Any claim seeking emergency injunctive relief based on exigent circumstances (e.g., imminent danger or commission of a crime, hacking, cyber-attack).
12.5.4 Jury Trial Waiver. You and Jarvo acknowledge and agree that we are each waiving the right to a trial by jury as to all arbitrable Disputes.
12.5.5 No Class Actions or Representative Proceedings. You and Jarvo acknowledge and agree that we are each waiving the right to participate as a claimant or class member in any purported class action lawsuit, class-wide arbitration, private attorney- general action, or any other representative proceeding as to all Disputes. Further, unless you and Jarvo both otherwise agree in writing, the arbitrator may not consolidate more than one party’s claims and may not otherwise preside over any form of any class or representative proceeding. If this paragraph is held unenforceable with respect to any Dispute, then the entirety of the Arbitration Agreement will be deemed void with respect to such Dispute.
12.5.6 Severability. With the exception of any of the provisions in Section 12.5.6 if an arbitrator or court decides that any part of this Agreement to Arbitrate is invalid or unenforceable, the other parts of this Agreement to Arbitrate shall still apply. If an arbitrator or court decides that any of the provisions in Section 12.5.6 is invalid or unenforceable, then the entirety of the Agreement to Arbitrate shall be null and void and the remainder of this Agreement will continue to apply.
12.5.7 Confidentiality of Proceedings. Any proceedings pursuant to this Section 12 and their results will be maintained as confidential by all parties. Except as may be required by Law, the parties and those persons participating in the proceedings on their behalf will not disclose and will maintain the confidentiality of all materials, testimony, and evidence provided during the proceeding as well as the results of such proceeding. The parties agree to enter into a separate confidentiality agreement or order, as appropriate, to maintain the confidentiality of the proceedings
12.5.8 Changes. Notwithstanding the provisions of Section 13.1 (“Right to amend”), if Jarvo changes this Section 12 (“Termination, Disputes, and other Binding Arbitration”) after the date you last accepted this Agreement (or accepted any subsequent changes to this Agreement), you may reject any such change by sending us written notice (including by email) within thirty (30) days of the date such change became effective, as indicated in the “Last Updated” date above or in the date of Jarvo’s email to you notifying you of such change. By rejecting any change, you are agreeing that you will arbitrate any Dispute between you and Jarvo in accordance with the provisions of the “Termination, Disputes, and other Binding Arbitration” section as of the date you last accepted this Agreement (or accepted any subsequent changes to this Agreement).
12.5.9 Survival. Except as provided in Section 12.5.7, this Section 12 will survive any termination of this Agreement and will continue to apply even if you stop using the Jarvo Platform or terminate your Jarvo Account.
13. Additional Legal Terms
13.1 Right to Amend. We may make modifications, deletions and/or additions to this Agreement (“Changes”) at any time. Changes will be effective: (i) thirty (30) days after we provide notice of the Changes, whether such notice is provided through the Jarvo Platform user interface, is sent to the e-mail address associated with your Account or otherwise; or (ii) when you opt-in or otherwise expressly agree to the Changes or a version of this Agreement incorporating the Changes, whichever comes first. If you do not agree to the revised Agreement, you must close your Account by contacting us.
13.2 Except as they may be supplemented by additional terms and conditions, policies, guidelines or standards, this Agreement constitute the entire agreement between Jarvo and you pertaining to the subject matter hereof, and supersede any and all prior oral or written understandings or agreements between Jarvo and you in relation to the access to and use of the Jarvo Platform.
13.3 No Assignment. You may not assign this Agreement or any rights granted to you, including operation or management of your Account, without our prior written consent. Any attempt to do so without our prior consent will be void. We may assign this Agreement at our discretion. Any permitted transfer will inure to the benefit of and bind any successors in interest.
13.4 Force Majeure; Cancellations. Jarvo is not responsible or liable for nonperformance caused by telecommunications failures, nonperformance of vendors, fires or other acts of nature, strife or acts of political discord, or other events outside its reasonable control (each a “Force Majeure”).
Cancellations of Bookings, whether with or without cause, or caused by events outside of your reasonable control, are subject to our Cancellation and Refund Policy. Please review it carefully before Booking a Jarvo workspace.
13.5 Disclaimers. If you choose to use the Jarvo Platform or Collective Content, you do so voluntarily and at your sole risk. The Jarvo Platform and Collective Content is provided “as is”, without warranty of any kind, either express or implied.
You agree that you have had whatever opportunity you deem necessary to investigate the Jarvo Services, laws, rules, or regulations that may be applicable to your Listings and/or Host Services you are receiving and that you are not relying upon any statement of law or fact made by Jarvo relating to a Listing.
If we choose to conduct identity verification or background checks on any Member, to the extent permitted by applicable law, we disclaim warranties of any kind, either express or implied, that such checks will identify prior misconduct by a Member or guarantee that a Member will not engage in misconduct in the future.
The foregoing disclaimers apply to the maximum extent permitted by law. You may have other statutory rights. However, the duration of statutorily required warranties, if any, shall be limited to the maximum extent permitted by law.
13.6 Applicable Law. This Agreement will be interpreted in accordance with the laws of the United Kingdom, without regard to conflict-of-law provisions. Judicial proceedings (other than small claims actions) that are excluded from the Arbitration Agreement in Section 12 must be brought in Court.
13.7 Representations and Warranties. By opening your Account, you represent and warrant that (a) you are authorised to use the Jarvo Platform and Services and have authority to execute this Agreement; (b) that you have only one Account with us and have not had an Account terminated by us previously; (c) all information provided to us is accurate and complete; (d) you will not use the Jarvo Platform in violation of Law or the Community Guidelines, to commit fraud, to deceive other users, or for any other improper purpose; and (e) you are authorised to provide any Content to us.
When using the Jarvo Platform as a Host, you further represent and warrant that (f) you are permitted under applicable Laws to List any Jarvo workspaces provided; (g) your Listing of a Jarvo workspace and the Jarvo workspace itself comply with applicable Laws; and (h) you will reasonably facilitate the use of, and not obstruct the use of, the Jarvo workspace as Booked by Guests.
When using the Jarvo Platform as a Guest, you further represent and warrant that (i) you will not use Jarvo or Third-Party Services in a manner that violates Laws or Community Guidelines, or that facilitates the violation of either by third parties; and (j) that any payment credentials provided to us may be used as described in this Agreement.
13.8 Indemnities. You will indemnify, defend and hold Jarvo and its agents, directors, shareholders, members, partners, managers, officers, employees, information providers, distributors, vendors, attorneys, or affiliates (collectively, “Jarvo Affiliates”) harmless against all third- party claims, liabilities, losses, damages, and related expenses (including reasonable legal expenses) (collectively, “Claims”) arising from or related to (a) provision of your Jarvo workspace (for Hosts), or use of Jarvo workspaces or Third-Party Services (for Guests); (b) Content you provide through the Platform; (c) your failure to comply with Laws; (d) your providing of information to us that is inaccurate or incomplete, (e) your breach of any of your obligations under this Agreement, and (f) any contract or other agreement between you and any other user other than through the Platform. This indemnification will survive termination of this Agreement.
13.9 Liability. You acknowledge and agree that, to the maximum extent permitted by law, the entire risk arising out of your access to and use of the Jarvo Platform and Collective Content, your publishing or booking of any Listing via the Jarvo Platform, your stay at any Jarvo workspace, participation in any co-working session or use of any other Host Service or any other interaction you have with other Members whether in person or online remains with you. Neither Jarvo nor any other party involved in creating, producing, or delivering the Jarvo Platform or Collective Content will be liable for any incidental, special, exemplary or consequential damages, including lost profits, loss of data or loss of goodwill, service interruption, computer damage or system failure or the cost of substitute products or services, or for any damages for personal or bodily injury or emotional distress arising out of or in connection with (i) this Agreement, (ii) from the use of or inability to use the Jarvo Platform or Collective Content, (iii) from any communications, interactions or meetings with other Members or other persons with whom you communicate, interact or meet with as a result of your use of the Jarvo Platform, or (iv) from your publishing or booking of a Listing, including the provision or use of a Listing’s Host Services, whether based on warranty, contract, tort (including negligence), product liability or any other legal theory, and whether or not Jarvo has been informed of the possibility of such damage, even if a limited remedy set forth herein is found to have failed of its essential purpose. Except for our obligations to pay amounts to applicable Hosts pursuant to this Agreement, in no event will Jarvo’s aggregate liability arising out of or in connection with this Agreement and your use of the Jarvo Platform including, but not limited to, from your publishing or booking of any Listings via the Jarvo Platform, or from the use of or inability to use the Jarvo Platform or Collective Content and in connection with any Jarvo workspace or other Host Service, or interactions with any other Members, exceed the amounts you have paid or owe for bookings via the Jarvo Platform as a Guest in the six (6) month period prior to the event giving rise to the liability, or if you are a Host, the amounts paid by Jarvo to you in the six (6) month period prior to the event giving rise to the liability, or one hundred British Pounds (£100), if no such payments have been made, as applicable. The limitations of damages set forth above are fundamental elements of the basis of the bargain between Jarvo and you. Some areas do not allow the exclusion or limitation of liability for consequential or incidental damages, so the above limitation may not apply to you.
13.10 Headings and Interpretation. The section titles in this Agreement are for convenience only and have no legal or contractual effect. The word “including” means “including without limitation”.
13.11 If you have any questions about this Agreement please email us.